Customer support

Links short enough to read down the phone

Readable short links for help articles and forms, with a count of whether anyone opened them.

Free for 50 links — no card required.

One link. A destination you can change. A clear view of what happened next.

The simple part

Make every shared link useful after it leaves your hands

The printed piece, message or campaign stays where it is. The link behind it is where you keep control: update the destination, separate each placement, and see the signal that comes back.

01ShareA link you can say out loud
02Keep controlDid they open it?
03LearnOrganised by queue or topic

The problem

Help-centre URLs are long and full of slugs and query strings. Reading one to a customer on a call, or fitting it into an SMS, is its own small failure every time.

How it helps

What this looks like in practice

01

A link you can say out loud

Claim a short readable code per article or form, so it can be dictated on a call or fit into a message without truncation.

02

Did they open it?

See whether the article you sent was actually reached before assuming the issue is resolved or the customer is ignoring you.

03

Organised by queue or topic

Tag links by product area or team, so the set of links your queue relies on is one filter away rather than scattered through a macro list.

What you get

The difference on a normal week

  • Links that survive being dictated
  • Confirmation an article was opened
  • Shared, consistent links across the team

Getting started

Start free. Upgrade when it earns it.

The Free plan covers 50 links and click analytics — enough to prove this works for you. Starter, at ₹149 a month, adds the parts this page relies on: Custom codes, Tags.

Questions

Before you put the link in the world

How can customer support use short links and QR codes?

Claim a short readable code per article or form, so it can be dictated on a call or fit into a message without truncation. See whether the article you sent was actually reached before assuming the issue is resolved or the customer is ignoring you.

Can I change a QR code destination after it has been printed?

Yes. When the QR code points to an editable short link, you can change the destination in the dashboard without replacing the printed code.

What can I measure?

Each link records clicks over time and groups the available context by country, referrer, device and browser. Separate links or tags let you compare placements and campaigns.

Can customer support start for free?

Yes. The Free plan includes 50 links, QR codes and click analytics without requiring a payment card.